Privacy Policy

Last updated: July 27, 2023

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This Privacy Policy applies to Social Seller (Startup Application Development S.A.P.I. de C.V.) as we collect, use, maintain, and disclose information collected from users (each, a "User") in connection with access to or use of the Service. This Privacy Policy applies to the Service and all products and services offered by the Company. Accessing or using our Service implies acceptance to comply with the terms stipulated in this Privacy Policy.

The Privacy Policy is part of our Terms of service.

Information we collect This policy is intended to tell the user what data we collect, how we process and protect the data, what motives govern them, and your rights over the data. The reasons in most cases are A) it is information necessary for our legitimate intention to carry out our business, including but not exclusive to growing and improving our services. This as long as it does not interrupt your rights and interests. B) it is necessary to enter into a contract with you ("Contract") or C) we have a legal obligation to carry out this processing ("Legal obligation". Processing will be based on your consent ("Consent"). We will identify the purposes of the processing and provide you with relevant information so that the processing is fair and transparent. As data protection legislation and practice are constantly developing, we will need to update this policy from time to time. We will do this by posting the new policy on our website that takes effect from the date it is updated. It is your responsibility to return to the website to check for changes. When using our service, we may collect two types of information.

Personal information The collected personal information includes information voluntarily submitted by the User, including the users' names and email addresses, telephone numbers, billing address, certain payment information. We can also collect personal information from your device, such as your IP address. We may also collect information submitted by your company, such as position in the company, email, phone, address, city, and state.

Non-personal information Non-personal information may include the browser name, user device type, and technical information transmitted by the user's device, language preferences, timestamps, and pages visited, operating system, the Internet service provider used, and other similar information. We may also collect the User's IP address, which would be irreversibly anonymized.

How do we collect your information? We could collect or provide personal data in the normal course of business, for example:

you may provide us with your data when you become a customer, such as your name, email, and employer ('Account Data')

when you visit the Website, we may collect information about your visit, such as your IP address and the pages you visited, and when you use our Services, we may collect information about how you use those Services ('Improvement Data')

you can provide us with your data when you inquire about our Services (through the Website, by email or otherwise) and we can obtain legally compliant lists of potential commercial customers for our Services for our marketing purposes ('Marketing Data'), and

we may receive personal data from our customers when using our Services, such as team member names or data entered into the Services ('Service Data').

Cookies When using our Service, we assign the User's device a log file, a cookie (session or persistent), web beacons, or other related technologies, to collect non-personal Information regarding the User's activity on our Service.

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very useful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our services quicker and easier. Cookies are also used to help customize your experience. You can find more information about cookies at www.allaboutcookies.org. You can delete our cookie by following the instructions of your device preferences; however, if you decide to disable our cookie, some functions of our Service may not work properly, and your online experience may be limited.

How we use the information we collect We use personal data in the normal course of our business, including to provide and improve our Services and comply with any binding contractual or legal obligation. For example:

To respond to inquiries, to provide websites and services, to provide advice and support, and to bill accordingly. Legal basis: Legitimate interests or Contract.

To analyze and improve the website and Services, for example, for technical or security purposes and to improve the customer experience. Legal basis: Legitimate interests, however, when, for example, the applicable law requires your consent to use certain cookies, we will request your consent after having provided you with relevant information.

To market and sell our Services, including to communicate with you about the same services or similar services that we offer. If we do so, we will provide you with an easy and free way to opt out of receiving such communications in the future. Legal basis: Legitimate interests (or Consent as indicated above).

In certain circumstances, to share it with a limited number of third parties as described in this policy, for example, when we use third-party service providers. Legal basis: Legitimate interests, Contract, or Legal Obligation.

Data Sharing and Disclosure
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Service Providers
We may employ third-party companies and individuals for the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security
We take precautions to protect your information. When you submit sensitive information via the Service, your information is protected both online and offline. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. However, please note that no system is ever completely secure, and therefore we cannot guarantee that communications between you and Social Seller, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure, and other factors may compromise data security. You are responsible for protecting your user credentials you use to access our Services.

Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

By accessing or using the Service you agree to be bound by this Privacy Policy. If you disagree with any part of the terms, then you may not access the Service.